Delivery Tips for Ibadan Online Vendors

Package for the journey

Use branded but sturdy packaging, protect fragile products and seal every order. Neat packaging also builds trust in your brand.

Capture complete delivery details

• The customer's full name and a working phone number
• A precise address with a nearby landmark
• A preferred time or any access notes (gate, estate name, floor)

Set expectations early

Tell customers when to expect their order and that the rider will call. Delivery times are estimates that depend on traffic and weather, so be honest and clear.

Share the tracking ID

Send your customer the tracking ID as soon as a rider is assigned. It cuts down 'where is my order?' messages and improves the customer experience.

Choose a plan that fits your volume

Delivering a few orders a week? Pay per order from your wallet. Delivering daily? A monthly business plan gives you predictable costs and priority support.

Frequently asked questions