Got questions? This way.
General questions:
We currently offer delivery services within major cities and towns across Nigeria. For specific locations, please contact our customer support or check our service map.
Once your order is dispatched, you’ll receive a tracking number via SMS or email. You can use it on our website to monitor your delivery in real-time
Delivery typically takes 2–5 business days, depending on your location. Express options may be available at
checkout.
We accept returns within 7 days of delivery. Items must be unused and in original packaging. Please contact our support to initiate a return
We handle a wide range of deliveries, including documents, parcels, food items, frozen goods, and bulk shipments.
For restricted items, please refer to our prohibited goods list.
Yes, same-day delivery is available in select cities for orders placed before 12 PM. Availability depends on package size and destination.
Delivery and Pick-up:
You can schedule a pickup through our website or mobile app. Simply provide the pickup address, item details, and preferred time.
Yes, all items are covered by basic insurance. For high-value shipments, we offer extended insurance options at a small fee.
Charges are based on package weight, dimensions, delivery speed, and destination. A pricing acalculator is available on our website.
Absolutely! We offer customized logistics solutions for businesses, including bulk deliveries and scheduled pickups. Contact our sales team for corporate rates.
Please contact our support team with your tracking number. We’ll investigate the issue and resolve it as quickly as possible.
Support & updates:
Explore the support and updates that come with your theme purchase, including the duration of access, the type of support offered, how to seek assistance for theme-related issues.